Notice of Privacy Practices

Our Duties

My Chula Vista Doctors Medical Clinic is required by law to protect the privacy and security of your protected health information (PHI), provide this notice of privacy practices, follow the terms of the current notice, and notify you if a breach occurs that may have compromised the privacy or security of your information.

How We May Use and Disclose Your Information

Treatment: We may use and share your health information with doctors, hospitals, pharmacies, laboratories, specialists, health information exchanges, and other providers involved in your care.

Payment: We may use and share information to bill and collect payment from you, your insurance plan, Medicare, Medi-Cal, or other payers.

Health care operations: We may use and share information for clinic operations such as quality review, care coordination, licensing, training, compliance, auditing, and business administration.

We may also use or disclose information when required or permitted by law, including public health reporting, health oversight, workers compensation, law enforcement, court orders, serious threats to health or safety, and other legally permitted purposes.

Uses Requiring Written Authorization

We will obtain written authorization when required by law, including most uses of psychotherapy notes, marketing disclosures, sale of PHI, and certain disclosures of specially protected information. You may revoke an authorization in writing except to the extent we have already relied on it.

Your Rights

You may request access to or copies of your medical records, request an amendment, request confidential communications, request restrictions, request an accounting of certain disclosures, receive a paper copy of this notice, and file a complaint if you believe your privacy rights were violated. We will not retaliate against you for filing a complaint.

Requests should be submitted in writing to the clinic. Some requests may be denied or may require a reasonable, cost-based fee when allowed by law.

Contact / Complaints

For questions or complaints, contact the clinic at (619) 427-3361. You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.